FAQs

Where is the hotel located?

The hotel is centrally located at 20/44-A-3, Near IP Vijaya Mall, Bhelupur, Durgakund Road, Varanasi - 221010.

Is the hotel suitable for families and long stays?

Yes, the hotel offers comfortable rooms and amenities ideal for families and extended stays.

Can both business and leisure travellers stay at the hotel?

Absolutely, the Diamond Hotel, Varanasi, caters to both business and leisure guests with versatile facilities.

Does the hotel offer dining options on-site?

Yes, there is a multi-cuisine restaurant serving breakfast, lunch, and dinner.

What amenities are available to guests at Diamond Hotel?

Guests enjoy free Wi-Fi, rooms with air-conditioning, a multi-cuisine restaurant, room service, parking, and event spaces.

What is the size of the Executive Room?

The Executive Room spans 185 sq. ft. and is designed for comfort.

How many guests can stay in the Executive Room?

It accommodates up to 3 guests comfortably.

What bed options are available in the Executive Room?

Guests can choose between a king size bed or twin beds.

Can I request extra bedding?

Yes, an extra bed is available on request (chargeable).

Are daily housekeeping services provided?

Yes, daily housekeeping ensures the room remains tidy.

What is the name of the hotel’s restaurant?

The hotel’s main dining venue is Bistro Benares, a multi-cuisine restaurant.

What cuisine does the restaurant serve?

It offers a carefully curated multi‑cuisine menu.

Is breakfast included and what type is served?

Yes, it serves a wholesome buffet breakfast to start your day.

What are the restaurant’s operating hours?

The restaurant is open from 7:30 AM to 11:00 PM.

Can the restaurant accommodate groups?

Yes, it can seat up to 72 guests, suitable for both intimate meals and group dining.

What types of events can you host?

We host a wide range of events, including corporate meetings, conferences, seminars, weddings, social gatherings, and private celebrations.

What venues are available for events?

We offer multiple event spaces such as banquet halls, meeting rooms, and outdoor venues like lawns, each suitable for different group sizes and event types.

What is the maximum capacity of your venues?

Capacity varies by venue, ranging from intimate spaces for small meetings to larger halls and outdoor areas for bigger gatherings.

What is included in the event package?

Packages typically include venue rental, basic setup, and selected amenities. Additional services can be added as needed.

Can I host themed events or decorate the venue?

Absolutely! You can personalise the venue with your preferred theme and decor.

What can I expect during the heritage walk?

Our heritage walks take you through Varanasi’s iconic ghats, temples, and bustling bazaars, offering insights into its history, culture, and spiritual traditions.

Which places are covered in the heritage walk?

The walk may include famous spots like Panch Ganga Ghat, Assi Ghat, local markets, ancient temples, and even Sarnath, depending on the route.

What makes the boat ride in Varanasi special?

The boat ride offers a unique perspective of the city’s ghats, rituals, and spiritual life along the Ganges, especially during sunrise and sunset.

What makes these experiences unique?

Each experience blends history, spirituality, and culture, offering authentic insights into Varanasi’s traditions and daily life.

Are these experiences available throughout the year

Yes, they are available year-round, although timings may vary depending on the season and weather conditions.

Does the hotel provide parking?

Yes, both valet and self‑parking are available for guests.

Are event and meeting spaces available?

Yes, the hotel features banquet halls and meeting rooms suitable for business and social events.

Does the hotel offer concierge services?

Yes, concierge assistance is available to help with travel planning and guest needs.

Can guests access room service?

Yes, 24‑hour room service is available for guests.

Are laundry services available?

Yes, laundry and dry‑cleaning services are offered on request (chargeable).

How far is the hotel from Kashi Vishwanath Temple?

The hotel is just a short distance away from Kashi Vishwanath Temple, making visits convenient for guests.

Is the hotel near Varanasi’s famous ghats?

Yes, the hotel is located near prominent ghats along the Ganges, ideal for sightseeing and rituals.

What are some nearby attractions guests can visit?

Nearby attractions include historic temples, bustling markets, cultural spots, and riverside ghats for sunrise and Aarti experiences.

Is the location suitable for first‑time visitors?

Yes, the central location is perfect for first‑time visitors to explore Varanasi’s heritage, culture, and spiritual sites.

How accessible is the hotel from major transport hubs?

The hotel is well connected to major transport hubs, making travel convenient for arriving and departing guests.

How can I contact the hotel directly?

You can contact the hotel via phone or by submitting the enquiry form on the website.

Is there a contact form available on the website?

Yes, you can fill out a form with your name, email, and message for assistance.

What details are required to submit an enquiry?

You need to provide your name, email address, and your query or request.

Can I contact the hotel for booking-related queries?

Yes, the team can assist with booking, stay details, and other enquiries.

Is customer support available for general assistance?

Yes, the hotel team is available to help with any questions or support requests.